The Closing Shift Characters Guide: Main Cast and Antagonists

The psychological horror game The Closing Shift (閉店事件), developed and published by Chilla's Art, features a diverse cast of characters ranging from the unnamed protagonist and her dismissive co-worker to various customers and a dangerous stalker. Understanding these characters is essential for navigating the eerie atmosphere of Chilla's Coffee across the game's five shifts.

Main Characters

The Protagonist

The unnamed young woman who works the night shift at Chilla's Coffee. Throughout the game, she handles customer orders, cleans the shop, and gradually realizes she is being targeted by a stalker. Her ultimate fate remains unknown depending on the choices made during the final confrontations.

Funahashi Senpai

Also known simply as Funahashi, he is the protagonist's co-worker at the coffee shop. He frequently expresses annoyance when she arrives late, makes mistakes on orders, or acts nervously. He displays a snarky and dismissive personality, brushing off her fears about being stalked. Like the protagonist, his ultimate fate is left unresolved.

Antagonists

The Stalker

A young man who becomes dangerously obsessed with the protagonist after she returns a lost cellphone near her apartment complex. He escalates his behavior by following her, taking photographs, leaving creepy notes, and eventually living secretly inside the coffee shop. On the final night, he attempts to attack or kidnap the protagonist.

Shadowy Figures

During the fourth night, the protagonist experiences a nightmare sequence featuring red emergency lighting and a giant clock. Mysterious black figures appear to place orders before disappearing, culminating in an aggressive encounter with one of the figures in the storage room.

Minor Characters and Customers

First Night Characters

• Takashi: A middle-aged man visiting Chilla's Coffee for the first time who feels uncomfortable and orders a random coffee and latte.
• Saran: A customer who warns the protagonist about rising stalker incidents in the area before ordering a Dark Mocha Chip Chillapucino.
• Kenta, Koji, Shoki, and Taka: A group of four bickering friends who eventually order multiple drinks and baked goods.
• Hasaku: A man in a trench coat who introduces himself as a private investigator, warning the protagonist about local harassment and advising her to close early.

Second Night Characters

• Old Man: A long-term resident in Japan who speaks fluent Japanese and warns the protagonist about someone watching her from outside.
• Man with Hoodie: A silent customer whose presence is later tied to a hidden photograph of the protagonist taken outside the shop.
• Shoya: A teenage semi-antagonist who flirts and asks for the protagonist's phone number, reacting angrily or happily depending on whether the player provides a fake number.

Third Night Characters

• The Mother: A woman who nearly bumps into the protagonist outside her apartment and later appears at the coffee shop with her baby missing.
• Mari, Mayumi, and Remi: A trio of sisters or friends who argue about their orders and discuss a suspicious man seen on a bus.
• Kaiya: A homeless man unable to pay for his latte until a generous teenager steps in.
• Akira: A kind-hearted teenager who pays for Kaiya's drink and chats briefly with the protagonist.

Fourth Night Characters

• Yoko: A regular customer who gifts the protagonist a rosary bracelet to ward off evil and danger.
• The Idol: A young woman who compliments the protagonist's appearance and attempts to recruit her into modeling.
• Mametaro: A shirtless man who dances in front of the counter and refuses to follow public decency rules until the player convinces or threatens him to leave.

Fifth Night Characters

• Sumika and Nana: Two colleagues who notice someone taking pictures of the coffee shop and the protagonist outside.
• Machiko: A customer who spots someone climbing onto the roof of the coffee shop, prompting the protagonist's final investigation.